Terms & Conditions
Prices are quoted duty paid delivered based on the supplier's minimum order and UK mainland delivery. Orders for pallet quantities may be subject to further discounts.Smaller orders may be possible but will be subject to a delivery surcharge. Please contact winebinends.com for details. We reserve the right to alter prices as a result of changes in customs or excise duty or increases from suppliers. VAT is charged at the prevailing rate at time of delivery. Wines may be available in bond. Please telephone us and we will check for you.
Wines are offered subject to availability from third party supplier(s). Whilst every effort is made to keep our stock list up to date, we do rely on our suppliers for this information. When we receive an order we will double-check availability and email a confirmation of order as soon as possible. We apologise in advance if any wine should not be available and will do our utmost to find a suitable replacement if desired. E&OE.
Payment must be received in full before orders can be released. Our preferred method of payment is BACS. Payment may be made by company cheque or BACS. All wines remain the property of winebinends.com until paid for in full.
Delivery is made direct from third party supplier(s). Please check your order carefully on receipt. If there are any breakages or missing stock please telephone us the same day and we will take up your complaint with the supplier.
Our aim is to offer genuine binends due to discontinued lines, changes of vintage, cancelled orders, surplus stock etc. We request samples for all wines available in reasonable quantities and we issue our objective tasting notes. We may reject some wines that are offered to us. If we think a wine is oxidised or past its peak but may still be of interest eg as cooking wine to a restaurant, we will say so. However our tasting notes are only a reflection of the sample tasted and cannot be taken as a guarantee of the condition of the entirety of the stock. Some binend parcels may be so small that they do not warrant us asking for a sample to taste. In these instances we will mark the wine as "Not tasted" and ask the supplier for information and their notes. If we know that a wine has tartrates or any other fault we will say so in the tasting notes. Our aim is to be as transparent as possible. However at the end of the day, wine is wine and there will be inevitable stock variation especially on older bottles. Buyers should already be aware of this risk. winebinends.com does not hold stock and relies upon its suppliers to give honest information and to send a representative sample to us for tasting. We sincerely hope that our members do not have any problems. If you do, please contact us and we will take it up with the supplier on your behalf (see Liability below).
The liability for the stock remains with our supplier. If you are not happy with the stock that you have purchased we will deal with your complaint and pass it on to the supplier. Please telephone us immediately to notify us of any problems.
Membership and subscriptions
The list is open to bona fide wine retailers, licensed grocers and restaurants, not to the general public. Customers must be over the age of 18. Membership is currently free. We reserve the right to charge a membership fee/subscription in the future but will not do so without first informing all members.
By registering your details on our web site, you consent to us maintaining, recording, holding and using data about you to process your orders, to improve our service to you and inform you of relevant promotions. We will never wilfully disclose information about you to any third party without first receiving your permission. See our Privacy statement.
Intellectual Property Rights
You agree and acknowledge that we own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site, and to the business of winebinends.com, including the structure, design and layout of the web site. You are entitled to use our web site in accordance with these Terms and Conditions only. You must obtain our prior written consent before you use our web site or any part of it in any other manner. All persons, individual and corporate, are prohibited from providing hypertext or other links to the winebinends.com website, other than to our home page, from their own web site or from a third party's web site, without our prior written consent.